Returns & Exchanges
At LONVITALITE, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and unused products in their original packaging.
Check Eligibility
Ensure your items are unused, in their original packaging, and purchased within the last 30 days to qualify for a full refund or exchange.
Contact Support
Email our customer care team with your order number and the reason for your return to receive a Return Authorization and the correct return address.
Pack and Ship
Securely package your items to prevent damage during transit and send them back to us using a trackable shipping service of your choice.
Receive Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing